SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Free shipping will be shipped by China Post/HongKong Post air mail. Some items can be delivered by EMS/DHL/UPS/TNT/FedEx within 3-9 working days, but you need to pay the extra shipping cost. Please contact us first before placing order.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Wholesale and dropshipping
For wholesale,we will offer discount or free express shipping which only takes 3-7 days to arrive.
For drop shipping, we could send the goods to your customers directly and won't leave information about us if you'd like to.
How long does shipping take?
Shipping time varies by location. These are our estimates when you choose free shipping option:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-50 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- you receive the wrong item
- you do not want the product you’ve received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- your order does not arrive due to exceptional circumstances outside the control of teensdress.com (e.g. not cleared by customs, delayed by a natural disaster).
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so. Please take note that buyer is responsible for all return postage.
Очень быстро, позже дополню о параметрах и качестве, на первый взгляд все хорошо
всё супер
Качественные бюстики, ткань приятная к телу, пришли быстро, недели за две, трекер отслеживался. Только размер я неправильно выбрала, великоват. На ог 87 и опг 73 надо было брать меньше. Ну ничего, задарю маме
Второй раз заказываем, очень хороший товар) Пришли быстро
быстрая доставка!хорошее качество!Спасибо продавцу!!!
Супер!!!Очень красивые, удобные! Качество отличное!! Спасибо продавцу!!Получила, довольно ,быстро посылку, буду заказывать ещё!!
всё отлично
Хороший материал, лямки не отстегиваются, что меня радует) Спасибо за товар~
I love them, super cute, will be buying more
Доставка 2 недели, белье отличное, брала для девочки 13 лет, все подошло!!! Спасибо
Качество отличное, очень мягкие и приятные для тела. Размер совпадает. Доставка очень быстрая. Товар и продавца рекомендую.
все ок!
Всё отлично! Буду заказывать ещё)) До СПб доставка 16 дней.
very fast for chile, thank u
Спасибо. Очень хорошие бюстики для подростков, хлопок натуральный. Продавец положил подарочек, заколку: очень приятно. Спасибо
Бюстики отличные, соответствуют описанию, пришли во Владимир быстро. Советую к покупке. На девочку 12 лет взяли B75(34).Обхват груди 85, под грудью 71см.
Натитичники супер!Качество хорошее.Не синтетика,плотные,мягкие!Ребёнок в восторге!Размер соответствует.Не нужно брать больше или меньше.К покупке рекомендую! Лямки как на картинке.Ни чего не жмет не режет. Маленький презент порадовал младшую
Заказ пришел за 2 недели. Ткань - хлопок. Дочь довольна на 14 лет брали 16 размер.
Очень хорошенькие, хлопок! Швы ровные, нитки не торчат. Дочери очень понравились.Обхват груди 82 см 12лет. Размер подошёл! В подарок положили носочки. Спасибо!!!! Доставка 2 недели.
b컵. 면도 좋고 편하대요. 양말 감사해요^^